The first tradesperson to respond gets the job. Be that tradesperson.

The Problem

Slow responses are costing you jobs right now

When a homeowner needs a tradesperson, they don't contact just one. They fill in two or three contact forms, maybe call a couple of numbers. Whoever gets back to them first — and sounds professional when they do — gets the quote. And the job.

If you respond five hours later because you were on a roof, the customer has already booked someone else. If you respond the next morning, they've definitely moved on. This isn't about being slow — it's just the reality of running a busy trades business. But the leads you're missing don't know or care why you didn't respond quickly.

Smart automation solves this. The moment a potential customer submits your website contact form or enquiry form, they get an instant, professional response — with your name, your brand, and a clear next step. Before your competitors have even seen the notification, you've already made a great first impression.

What we automate

We set up a suite of automations tailored to how your business works — not generic templates, but systems built around your trade, your typical jobs, and your customer journey.

• Instant enquiry response — automatic message sent within 60 seconds of a contact form submission, acknowledging the enquiry and setting expectations for when you'll call back
• Missed call text-back — if a customer calls and you don't answer, they automatically receive a text saying you'll call back shortly. You retain the lead instead of losing it to voicemail
• Lead follow-up sequence — if a lead goes quiet after your initial response, an automated follow-up message is sent at a pre-set interval, keeping you front of mind without you having to remember to chase
• Review request automation — a day or two after a job is completed, your customer automatically receives a polite message asking them to leave a Google review. More reviews, less manual effort
• Annual service reminders — for trades with recurring work (boiler servicing, air conditioning maintenance, annual safety checks), automated reminders keep your existing customers coming back
• Quote follow-up — if a customer receives a quote but hasn't responded within a set number of days, an automated chase is sent on your behalf

Built for tradespeople, not tech companies

We use proven automation tools that are reliable, simple to manage, and won't require you to learn a new piece of software. Once it's set up, it runs in the background. You get the leads, the reviews, and the repeat bookings — without any extra admin.

Every automation is set up with your brand voice, your trade, and your typical customers in mind. The messages sound like they came from you, not from a robot. And all the automations have easy off-switches — if a situation arises where you need to handle something manually, you're always in control.